WHAT WE DO 

Communications are the canary in the mine - if they aren't right or aren't landing (internally or externally) then you know something needs to change. But what? 

01. 

DIAGNOSE

We start by diagnosing what the problem is.

​This begins with a commission from you to review communications in your organisation or to look at a specific communications related problem like Leadership Alignment, AI/Great Reset Readiness or Engagement Pathways.

We construct this on a case-by-case basis but the basis of what we do can be found in our Sound & Signal Review 

Diagnosis ends with a detailed report with findings, recommendations and next steps for your consideration.

02.

FIX

The fix depends on the problem and you would expect...but, we know from experience, it usually falls into four categories.

Skills – Reskill the comms team and indeed leaders who communicate around the business. Our signature course "Leadership Communication Mastery"  can roll out to teams of any size. 

Structure – Something in the structure needs to change to enable better comms.  This could be the positioning of comms internally, sign off, decision making or link with c-suite but we work with you to make it right.

We can work with you via a "Boiler Room" on Alignment, Communications Operating Model or help coach the comms leadership, whatever is necessary. 

Systems and Processes – The systems and tools used are out of date or need an overhaul. We can work with you to identify what needs to be changed and in what sequence. 

Stories – The strategic narrative, core messaging and overall storytelling needs an rethink. We are experts in business storytelling and strategic narratives for corporate and internal communication. 

03. 

ACTION 

Comms fixed - just like that, obviously - it’s then about moving to action.

We have developed a number of strategic interventions to get things moving.

Principle of which is the Rapid Action Accelerator AKA the Boiler Room.

These are expert-facilitator led interventions designed to shorted the decision to action cycle and fix organisational challenges.
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​All of it is designed to move things forward at pace.

WHY CHOOSE US

We’ve been on all sides of this.

We’ve been in failing comms team and felt unsupported and unenabled by senior leaders.

We’ve been in the business where trust in comms and leadership is low.  

We’ve been in leadership roles trying to diagnose and fix – endless - problems that morph like a chimera and stop information and action moving through the organisation.

It’s never black and white. And it’s never all the communications function fault. (Although the responsibility for fixing it often lands there)

Through our experience, pragmatism and a sense of fun we’ve turned these problems around repeatedly - across public, private and third sector organisations, large and small.

It’s what we do.

And it’s why we should talk if this all seems recognisable. 

Let's Talk