WHAT WE DO
Communications are the canary in the mine - if they aren't right or aren't landing (internally or externally) then you know something needs to change. But what?
01. |
DIAGNOSE |
We start by diagnosing what the problem is.
This comes with a commission from you to review the communications function in your organisation. We construct this on a case-by-case basis but a "normal" review looks at function and form, capabilities and capacity, inputs and outputs. We want to understand what is working and importantly what is not. This ends with a detailed report with findings, recommendations and next steps for your consideration. |
02. |
FIX |
The fix depends on the problem and you would expect...but, we know from experience, it usually falls into four categories.
Skills – Reskill the comms team or indeed leaders who communicate around the business. Structure – Something in the structure needs to change to enable better comms. This could be sign off, decision making or link with c-suite but we work with you to make it right. Systems – The systems and tools used are out of date or need an overhaul. Stories – The strategic narrative, core messaging and overall storytelling needs an rethink. |
03. |
ACTION |
Comms fixed - just like that, obviously - it’s then about moving to action.
We have developed a number of strategic and tactical interventions to get things moving. Principle of which is the Rapid Action Accelerator. This is a expert-facilitator led intervention designed to shorted the decision to action cycle. We also recommend and run Radical “In” Days, Team Away Days and a Action Learning Sets. All of it is designed to move things forward at pace. |